Billing

The system supports the following billing types:

• DevPod: Billed by minute
• Serverless: Billed by second
• Storage: Billed by hour
• Playground: Billed by hour

DevPod

The minimum billing unit is one minute. Usage less than one minute is rounded up to one minute.

$Cost = Price(per minute) \times Number of GPUs \times Usage Duration(minutes)$

Billing Timing:

1. Billing starts when Pod is launched
2. System checks usage and charges every minute
3. Final billing occurs when Pod is deleted

Serverless

Charged by second based on usage time.

$Cost = Price(per second) \times Number of GPUs \times Usage Duration(seconds)$

Storage

Charged hourly based on actual storage usage.

$Cost = Price(per hour) \times Storage Capacity(Gi) \times Usage Duration(hours)$

Playground

Charged hourly based on actual model tokens usage.

$Cost = Price(per 1M tokens) \div 1M(tokens) \times Usage Tokens(tokens)$

Balance Management

Minimum Balance Requirements

1. Creating DevPod requires at least $3 balance
2. Creating Serverless requires at least $5 balance
3. Creating Storage requires at least $5 balance
4. Requsting Playground at least $0.5 balance

Insufficient Balance

1. New resource creation will be rejected
2. Existing resources will be marked as in arrears
3. System will send low balance notifications
4. Running DevPod/Serverless resources will enter suspended state and stop serving requests
   • Services will remain suspended until balance is restored
   • Manual restart is required after recharging to resume services

Balance Top-up

The system supports credit card top-up through Stripe payment platform.

1. Minimum top-up amount is $10
2. Payment page expires in 30 minutes
3. Only USD is supported
4. We provide every newly registered user with a $2 experience fund

Payment Settings

Auto Top-up

The system allows you to configure automatic top-up settings for your account. When your balance falls below a specified threshold, the system will automatically recharge your account using your saved payment method.

• Auto Top-up Activation: You can enable or disable automatic top-up for your account.
• Minimum Balance for Auto Top-up: Automatic top-up is triggered when your balance drops below $10.
• Top-up Amount: Each automatic top-up will add at least $25 to your account. You may set a higher amount if desired.
• Receipt Email: A receipt for each top-up will be sent to your designated email address. By default, this is the email associated with your user profile, but you may specify a different email if needed.
• Permissions Required: Only users with Finance-related permissions or administrators can configure or enable automatic top-up settings.

To ensure uninterrupted service, we recommend enabling automatic top-up and keeping your payment information up to date.

Payment Methods

To enable automatic top-up, you must add at least one valid payment method to your account.

• Add Card: Click the "Add Card" button to securely submit your credit card information. This process is performed in an encrypted environment to ensure the highest level of data security.
• Multiple Payment Methods: You may add one or more payment methods as needed. All saved cards will be displayed in a list, showing basic card information for easy management.
• Priority Management: You can adjust the priority order of your payment methods in the list. When an automatic top-up is triggered, the system will attempt to charge your cards in the specified order until the payment is successful.

We recommend keeping your payment methods up to date and reviewing your priority settings regularly to avoid any interruptions in service.

Important Notes

1. Please ensure sufficient balance before creating resources
2. Regular review of billing details is recommended to understand resource usage
3. In case of billing anomalies, please keep relevant records and contact technical support promptly